Legal
Terms of Service
Last updated: April 3, 2026
Important: Mental Health Disclaimer
ILTY is not a substitute for professional mental health care. It is not intended to diagnose, treat, cure, or prevent any mental health condition. If you are experiencing a mental health crisis, please contact a mental health professional, call your local emergency services, or reach out to a crisis helpline immediately.
US Crisis Line: 988 | UK Crisis Line: 116 123 | International: findahelpline.com
1. Acceptance of Terms
By accessing or using ILTY ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. We may update these terms from time to time, and continued use constitutes acceptance of any changes.
2. Service Description
ILTY is an AI-powered mental health companion that provides conversational support, mood tracking, and actionable insights. The Service uses artificial intelligence to facilitate conversations and is designed as a supplement to (not a replacement for) professional mental health care.
3. Eligibility
You must be at least 18 years old to use ILTY. By using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.
4. User Responsibilities
When using ILTY, you agree to:
- •Provide accurate account information
- •Keep your login credentials secure
- •Use the Service for personal, non-commercial purposes only
- •Not attempt to reverse engineer, modify, or misuse the Service
- •Not use the Service for any illegal or harmful purposes
- •Seek professional help for serious mental health concerns
5. AI Limitations & No Medical Advice
ILTY uses artificial intelligence to generate responses. While we strive for helpful and accurate information, you acknowledge that:
- •AI responses may not always be accurate, complete, or appropriate for your situation
- •The Service does not provide medical, psychiatric, or psychological advice
- •You should not make important life decisions based solely on ILTY conversations
- •The AI companions are not real therapists, counselors, or medical professionals
6. Intellectual Property
All content, features, and functionality of ILTY, including text, graphics, logos, and software, are owned by ILTY and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
You retain ownership of any content you create within the Service (such as your conversation history), and grant us a limited license to store and process it solely to provide the Service to you.
7. Payment Terms
ILTY is free to download. After onboarding, a paid subscription is required to access the Service. Subscriptions are auto-renewable and processed through Apple's App Store.
Subscription Plans
- •Premium Monthly: $12.99 per month
- •Premium Yearly: $99.99 per year (approximately 35% savings compared to the monthly plan)
Free Trial
Both subscription plans include a 1-week free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and your payment method will be charged.
Auto-Renewal
Subscriptions automatically renew at the end of each billing period (monthly or yearly) unless you cancel at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period at the same price.
Managing & Canceling Subscriptions
You can manage or cancel your subscription at any time through your Apple ID account settings. To cancel: open Settings on your iPhone, tap your name, tap Subscriptions, select ILTY, and tap Cancel Subscription. Cancellation takes effect at the end of your current billing period — you will retain access until that date.
Payment Processing & Refunds
- •All payments are processed through Apple's App Store and are subject to Apple's terms and conditions
- •ILTY does not directly collect or store your payment information
- •Refunds are handled according to Apple's refund policies — to request a refund, visit reportaproblem.apple.com
- •Prices are in US dollars and may vary in other countries based on Apple's currency conversion
Price Changes
We may change subscription prices from time to time. If we do, we will notify you in advance and any price change will apply to the next billing cycle after notice is given.
8. Termination
You may stop using ILTY at any time and delete your account through the app settings. We may suspend or terminate your access if you violate these terms or for any other reason at our discretion. Upon termination, your right to use the Service ends immediately.
9. Limitation of Liability
To the maximum extent permitted by law, ILTY and its founders, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
10. Indemnification
You agree to indemnify and hold harmless ILTY and its founders, employees, and affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved through binding arbitration, except where prohibited by law.
12. Changes to Terms
We reserve the right to modify these terms at any time. If we make material changes, we will notify you via email or through the app. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.
13. Contact Us
Questions about these Terms of Service? Contact us at hello@ilty.co.