“I told the chatbot I was struggling with burnout at work and it told me to practice gratitude. I told it I was having panic attacks and it told me to practice gratitude. I told it my dog died and guess what — practice gratitude. I'm done.”
When every problem gets the same prescription, the app isn't listening to you — it's running the same playbook regardless of input. You deserve responses that actually reflect what you said, not fortune-cookie wisdom recycled from a generic wellness database. ILTY generates responses based on your actual words and situation, which means two people with different problems get genuinely different conversations.
Getting the same canned advice regardless of what you share feels insulting. You opened up about something specific and personal, and the response could have been copy-pasted from a self-help listicle. It makes you question whether the app even processed what you said — and usually, it didn't. Not really.
The worst part is that generic advice isn't just unhelpful — it can be actively harmful. Telling someone in crisis to 'practice gratitude' trivializes their experience. Suggesting deep breathing to someone dealing with grief doesn't just miss the mark; it makes them feel misunderstood at a moment when they desperately need the opposite.
You want something that meets you where you actually are. That shouldn't be a radical expectation.
•Most chatbots pull from a limited library of pre-approved responses — no matter what you say, the output pool is the same small set of interventions
•Apps optimized for clinical safety default to the least risky advice, which means the most generic advice possible
•Decision-tree architectures can only go so deep — after a few branches, all paths converge on the same handful of techniques
•Personalization requires genuine language understanding and memory, which most apps haven't invested in building
ILTY doesn't pull from a response library. Each reply is generated based on what you said, your conversation history, and your companion's personality. The same message sent to the Mindful Guide and Mr. Relentless gets two genuinely different responses.
Sometimes you need gentle validation. Sometimes you need someone to call you out. Sometimes you need grounded wisdom. Having three companions means the advice adapts to what you actually need, not just what's safest to say.
Because ILTY remembers your history, its responses factor in what's actually going on in your life. It won't suggest gratitude journaling when you just told it you're grieving.
We want to be honest about our limitations:
No. ILTY doesn't have a bank of pre-written tips to cycle through. Each response is generated in real-time based on your specific conversation. If you bring up burnout, it engages with burnout. If you bring up grief, it engages with grief. The responses are as specific as the conversation allows.
Three things: memory (it knows your context), personality (three distinct companions with different approaches), and generation (responses are created in real-time, not selected from a library). The combination means advice that's actually relevant to your situation.
That's completely valid, and ILTY is built for that too. Not every conversation needs to end with an action item. Sometimes you just need to say the thing out loud (or type it) and have someone acknowledge it. The Mindful Guide is particularly good at making space for that.
Why 'just think positive' is bad advice and how to recognize it in the apps you use.
Comparing ILTY's generated conversations with Woebot's structured CBT approach.
A transparent look at the technology behind ILTY and how it generates personalized responses.
When every session starts from zero and you're re-explaining yourself again.
ILTY is free during beta. It's not therapy. It's not a cure. It's a place to talk through what you're going through—honestly, without judgment, whenever you need it.